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Deja Vu
DEDICATION This book is dedicated to all the excellent management and staff at Failaka Heritage Village who have helped me from the beginning, this is also their story. I have never worked with such a dedicated and loyal team. It would also be remiss of me not to mention the considerable support I have received from Mr. Abdulaziz Al Jassar, Vice Chairman and his staff at Masharee Al Khair, also to Mr. Fawzi Al Musallam, Vice Chairman of Safir Hotels.& Resorts and all at corporate office. Last but not least to all our guests and visitors who have supported us in making Failaka Heritage Village the only authentic heritage village in Kuwait.
As I sit at my desk on a balmy afternoon during May of 2010, I realise that it is now six years since I came to Failaka Island and my thoughts fly back to the end of April 2004 when it all started.  Unlike the song "It Started with a Kiss", mine started with a telephone call out of Kuwait from an old friend, Peter Janssen, "would I be interested in opening a new Heritage Village concept on Failaka island, 20 kilometers off the coast of Kuwait". We all know from history that Kuwait was invaded by the Iraqi armed forces in August 1990; at the end of the invasion all the inhabitants of Failaka Island were compensated and given houses on the mainland...Failaka became a training ground for the Kuwaiti and allied forces. After the invasion of Iraq by the allied forces at the beginning of 2003, the island remained as a training outpost for a further year, finally at the beginning of 2004 the vision to create a heritage village began. The project was started under the auspices of the late Emir, Sheik Jaber and the 'Father Emir' Sheikh Saad who passed away at the beginning of 2008; The Father Emir wanted to rebuild and renovate the Palace of his father Sheikh Abdullah Al Salim Al Sabah who ruled Kuwait from 1950 to 1965, thus started the impetus for Failaka Heritage Village, when under the control of Masharee Al Khair, a Kuwaiti charitable organisation funded by the KIPCO group of companies work started on the Palace and the Village. It is at this point where my story begins................... The telephone rang and I answered the query; "is that Chris Hartley".....and it all began........ "Good morning Chris, this is Peter Janssen, we have just been discussing a heritage village project on Failaka Island, and wondered if you would be willing to accept the position as General Manager and be responsible for the project"? I was astounded, I had not seen Peter since the London WTM in 1999. "Chris we have been asked by the Chairman of Masharee Al Khair to offer you the position of General Manager and for Denise to be the Executive Housekeeper for this new project"? We discussed the job, the salary, the benefits but most of all Failaka Island; I had been told that the Island now resembled the stage setting for a "Mad Max" movie. I agreed. I had just finished a contract as General Manager of Hunstrete House near Bath and Denise was employed as Executive Head Housekeeper at the world renowned Whatley Manor, a top Relais & Chateaux property in Wiltshire. It was decided that I would fly to Kuwait three days later, and that Denise would give her notice and join me a month later. On the 1st May 2004 I boarded a British Airways 777 for the flight to Kuwait.......a flight that was to lead to the adventure of a lifetime, full of laughter and tears........but also a great deal of satisfaction.
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 Christopher J Hartley, FIH, FCFA (SG)  Denise M Hartley. MIH Chris was born in Yorkshire, UK in July 1944; leaving school in September 1962 he joined the Merchant Navy as an Assistant Purser, seeing service as an Assiatnt Purser, and Chief Purser with Booth Line, Shaw Savill Lines, Cunard SS Company and many other well known companies. He married his wife Denise, who had just left the University College of South Wales with a BSc in Industrial Microbiology in April 1974. It was a working honeymoon as Chris was a Purser with the Kuwait Shipping Company at the time and Denise joined him on the voyage to Kuwait onboard the MV Al Shamiya, they then roamed the ocean blue for a further two years. 1976 saw them in Egypt where Chris was the Port Catering Superintendent for oil rigs and shore establishments working for Offshore International. The late seventies saw him working in Saudia Arabia, and the early eighties in the Sudan as General Manager for Institutional and Industrial catering companies; GrandMet Site Services, Taylorplan and ORS In the mid to late eighties Chris joined Channel Island Ferries as Chief Purser onboard the MV Corbiere, and then came ashore as General Manager of the St. Mellion Golf Hotel & Country Club in Cornwall, UK. 1991, Kuwait called and he joined Safir International Hotel Management as a Project Director for the upcoming GCC summit at Bayan Palace, followed by stints as the GM of Safir Nile Cruise and Safir Hotel Hurghada in Egypt. In 1996 the call of the Caribbean saw Chris and Denise working in St. Lucia and Jamaica at two of the top resorts in the World, Anse Chastanet Resort and CocoLaPalm Resort. In May 2001 the UK called and both Chris and Denise worked in top class, Relais & Chateaux, country house hotels in the UK for three years. May 2004 saw them both back again in Kuwait at Failaka Heritage Village on Failaka Island owned and operated by Masharee Al Khair a Kuwait Charitable company. Chris is a Fellow of the Institute of Hospitality, a Fellow of the Cookery & Food Association and a Master of the Restaurant Services Guild. Denise is a Member of the Institute of Hospitaly, she has a BSc in Industrial Microbiology and is an accomplished equestrienne. |